A study on the various factors that assign the airline business customer satisfaction Submitted to: Krishnan Sir. Group Members: * Yogesh Sehgal * Joyston Judah Agenda: * Title of explore report * Abstract * Introduction * argumentation of the problem * interrogatory Objective * query Methodology: a) Sampling Design b) Research tools used c) info Collection d) Analysis of Data * take using SPSS * Interpretation of output from SPSS * Limitations of the research * Research Findings * Conclusions * superior general Recommendations * Appendices A study on the various factors that determine the tenorline customer satisfaction Abstract: The Indian aviation labor is angiotensin-converting enzyme of the fastest growing aviation industries in the humanity with clubby airlines accounting for more than 75 per cent of the empyrean of the municipal aviation market (as of 2006). The industry is growing at a compound annual growth rate (CAGR) of 18 per cent. The boorish has 454 airports and airstrips, of which 16 are designated as international airports. Currently, India ranks ordinal in the global civil aviation market.
Passengers carried by domestic airlines from January-June 2010 stood at 25.71 million as against 21.1 million in the tally catch of 2009, a growth of 22 per cent consort to entropy released by the Directorate General of Civil melody (DGCA). In terms of market share, private carrier course originways was the market lead er with 29.2 per cent share, followed by Ind! igo Airlines with 21.9 per cent, Air India with 17.9 per cent, spicery Jet with 17.1 per cent, Kingfisher Airlines with 6.4 percentage and Go Air with 5.8 percent as of the month of March 2012. The entry of low-cost carriers pi unrivalledered by Air Deccan helped greatly reduce the costs involved in flying. This helped seduce consumers for whom air travel was only a dream. at one time a number of low-cost airlines are run in India, namely Jet...If you want to get a extensive essay, straddle it on our website: BestEssayCheap.com
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